BUSN-122 — Interpersonal Relations: Customer Service 1
BUSN - 122 Interpersonal Relations: Customer Service 1 BUSN - 122 Interpersonal Relations: Customer Service 1 Professional interpersonal communication skills. Includes both verbal and non-verbal signals. Meeting organization goals, attracting and retaining customers, diffusing angry clients dealing with difficult situations, and working with diverse populations. Pre-requisite(s): Eligible for ENGL 101
Prerequisites: ENGL101