CNVT 2310 — - Desktop Technician
In this course, students learn how to install and support desktop applications running under the Microsoft Windows operating system. Applications include the complete Office Suite, Outlook and Internet Explorer. Students learn how to set up standard and custom configurations for these applications. They also learn how to manage security issues and respond to breaches. Troubleshooting problems associated with these applications, including connectivity issues, also are explored. (Fall Only) Lecture: 2 hours, Lab: 2 hours