BUSA 438 — Operations Management (3 Credits, Spring/Summer)
This course introduces fundamental concepts and practices in operations management, focusing on the processes that drive efficiency and effectiveness in both product and service-oriented organizations. Key topics include operations strategy, process and capacity planning, facility layout and design, forecasting, production scheduling, inventory control, quality assurance, and supply chain management. Students will explore techniques for managing resources, optimizing quality and productivity, and supporting sustainable operations, using a systems model to integrate these concepts across various organizational functions and settings. PREREQ: Admission to the Business Administration program. PRE/COREQ: BUSA 308 . (3 lecture hours, 0 lab hours, 3 credits)