PSER 100 — Foundations of Safety and Dealership Operations (6 Credits, Fall)
Introduction to the outdoor power equipment and powersports industry, basic outdoor power equipment, powersports dealership operations, and shop practices based on current industry standards and requirements. Includes safety practices, shop equipment and tools, service publications, and professional responsibilities. Also includes learning to use manufacturer information resources, interpret and complete service bulletins, and perform vehicle identification and pre-delivery inspections. Upon completion, students will be able to provide quality customer service at an entry level within a service facility. PREREQ: Completion of (or placement into) ENGL 101 and MATH 118 , program orientation, and Powersports and Small Engine Repair Technology major. COREQ: PSER 111 . (2 lecture hours, 12 lab hours, 6 credits)