BTP222 — Telephone Training/Externship
This two-week work exposure period is designed to familiarize the student with the many options related to a multi-line business phone system. Message taking, pleasant phone voice, using the transfer and hold features will be emphasized. Students are in an actual working environment on campus or in the field with working professionals to guide and motivate. Students utilize the experience as a volunteer and networking opportunity, which may result in receiving a reference from a professional in the clerical field.