HEALTHCARE MANAGEMENT TECHNOLOGY/ HEALTHCARE ACCESS CUSTOMER SERVICE SPECIALIST CERTIFICATE (C25200C1)
The Healthcare Access Customer Service Specialist certificate is designed to prepare individuals for part one of the Certified Healthcare Access Manager Exam. The certificate emphasizes knowledge of customer satisfaction, compliance, management of healthcare services. Course work includes medical terminology, customer service, problem solving, and healthcare laws.
Courses
- HMT 110 — Intro to Healthcare Mgt
- HMT 215 — Legal Asp of Healthcare Admin
- MED 121 — Medical Terminology I
- MED 122 — Medical Terminology II
- MKT 223 — Customer Experience
- OMT 156 — Problem-Solving Skills
- OST 141 — Medical Terms I- Medical Office
- OST 142 — Medical Terms II- Medical Office
- OST 149 — Medical Legal Issues