BU129 — Quality Management
BU 129 - Quality Management BU 129 - Quality Management Credit Hour(s): 3 ( 3 , 0 ) This course will teach students the knowledge and skills they need to achieve organizational excellence. It focuses on two primary aspects: the people (i.e. employee empowerment and leadership, training, team building/teamwork, and conflict management) and the technical processes and tools (i.e. process improvement, Quality tools and techniques, and industry standards).