HOST115 — Cruise Line Operations
HOST 115 - Cruise Line Operations HOST 115 - Cruise Line Operations 4 Credits This survey course of the cruise line industry provides an overview of cruising, an introduction to basic concepts associated with this emphasis area of hospitality and tourism, and the dynamics of modern cruising. Students successfully completing this course will learn industry terminology, operations, stakeholder collaboration, geography, and cross-cultural communication as it relates to cruising. Finally, emerging trends concerned with the futurology of the cruise line industry will be recognized. Fees Quarters Typically all Day, Online Designed to Serve Hospitality and Tourism students and any students interested in the cruise line industry, cruising, or general operations including those of stakeholder groups associated with cruising. Active Date 20210311T08:50:21 Grading Basis Decimal Grade Class Limit 32 Shared Learning Environment Yes Lecture 44 Total Degree Distributions: ProfTech Course Yes Restricted Elective Yes Course Outline Learners completing this course will: Identify principal cruise lines and associations through effective use of industry terminology Explain cruise ship profiles and hierarchy Know where to find and take advantage of professional opportunities Comprehend basic employee engagement and job descriptions and responsibilities onboard and off-board with primary stakeholder groups Example cruise line customer service Understand and be able to succeed in the niche area of