HSER103 — Case Management
HSER 103 - Case Management HSER 103 - Case Management 5 Credits This course introduces the concept of generalist case management with an in-depth emphasis on roles, responsibilities, competencies, effective documentation and service coordination. Core topics also include collaborative process of assessment, action plan, implementation, monitoring, networking and referrals. Fees Quarters Typically all Day Designed to Serve Professional technical students in Human Services. Transfer students as an area of emphasis. Individuals employed in human services. Active Date 20200330T21:15:26 Grading Basis Decimal Grade Class Limit 36 Lecture 55 Total Degree Distributions: ProfTech Course Yes Restricted Elective Yes PLA Eligible New Option Course Outline I. Historical Perspectives, principles, values and ethics standards II. Models on Case Management III. Assessment and Intake Interviewing Skills IV. Culturally Responsive Case Management Practices V. Building and maintaining case file VI. Service Coordination, Inter-organizational and interdisciplinary Collaboration VII. Effective Documentation and Case Notes VIII. Outreach, Referrals, Advocacy and Leadership IX. Financial aspects of case management and the challenges of doing more with fewer resources X. Practice Evaluation, improvement and professional development Student Learning