OT 104 — Office Systems and Procedures
The office manager is a professional who has to interact with a diverse workforce, organize and manage an office, and keep current with the software that will be utilized in the office. To prepare the student to be an office manager, the course will focus on developing interpersonal, collaborative, and presentation skills, as well as techniques for working with diversity, and improving written and oral communication skills. The student will learn organizational skills by creating time management schedules using the latest Personal Digital Assistant (PDA). The student will apply keyboarding and production skills to routine office procedures using the latest technology. Students will be required to create or update their e-Portfolio.