STA 211 — Managing Conflict
This course is an initiation to the study of conflict management and resolution. It is designed to familiarize students with the theory of conflict as well as a wide range of problem/solving techniques for practical application. Topics include the role of power, goals, perception, listening, negotiation, compromise, mediation, and communication skills in conflict.
Prerequisites: STA 101, STA 151, STA 161, SOC 144, PSY 133, BUS 131