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HCM 600 — Introduction to Lodging Operations

2 credits · 2 hours

Provides students with an overview of the lodging industry and how its functions are organized and operated. Introduces each of the seven traditional disciplines: general management, hotel sales, financial control, rooms operations, food and beverage operations, human resources, and physical plant maintenance. Emphasizes business ethics and effective communication. Arts & Sciences Elective Code: B

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