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154-117 — Computer Hardware Support

3 credits · 3 hours

Focuses on installing, modifying, configuring and upgrading computer hardware items. General computer maintenance and tools to maintain and configure computers will be covered. Emphasizes logical troubleshooting rather than relying on symptoms/solution lists. Students will apply these skills at the Moraine Park Computer Clinic. Customer service skills will be emphasized throughout this practicum course. (Prerequisite: Completion of or concurrent enrollment in 154-116 Computer Software Support)

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