MRKT122 — Business Skills for the Customer Service Environment
MRKT 122 - Business Skills for the Customer Service Environment MRKT 122 - Business Skills for the Customer Service Environment 3 Credit Hours This course trains students to create logical, easy to read correspondence; use basic mathematics to perform business calculations; and manage changes which frequently occur in the workplace. A six-step problem-solving model is discussed providing tools that focus on excellence in the service environment.