HUC-104 — Non-Clinical Management of the Nursing Unit
HUC - 104 Non-Clinical Management of the Nursing Unit HUC - 104 Non-Clinical Management of the Nursing Unit 0.5 Credit(s) An introduction to professional communication in a hospital unit setting. Topics include: perception of self and others, verbal and nonverbal communication, appropriate professional conversation, listening skills, self-disclosure and feedback, telephone skills, patient confidentiality. Examines communication methods and tools used by the Hospital Unit Clerk, and communication devices used in the hospital. Prerequisite(s): Admission to the Hospital Unit Clerk Program For more information visit our timetable