THM-238 — Service Management and Operations
THM - 238 Service Management and Operations THM - 238 Service Management and Operations 3 Credit(s) This Services Management and Operations course will explore the nature of services in general and the unique dynamics of Tourism, Hospitality and Recreation services in particular. A primary focus of this course will be on management’s role in creating a quality customer service experience by developing a successful service delivery system. For information about transferability: BC Transfer Guide For more information visit our timetable
Prerequisites: ENG160, ENG115, ENG117, THM112, BUS150