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QUAL 220 — Total Quality Management

3 credits · 3 hours

This course emphasizes the fundamentals of Total Quality Management (TQM) approach towards continuous improvement of an organization's quality and productivity. The course covers the TQM's five principles and four sequential phases, along with their implementation. Prereq. - BUSA114, BUSA252, and QUAL205.

Prerequisites: BUSA114, BUSA252, QUAL205

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