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CAOT210 — Office Proc & Technologies

3 credits · 3 hours

This course is designed to provide students with the information necessary to be successful in today's rapidly changing office environment. In addition to providing students with opportunities to practice and use previously learned skills and abilities, topics include office technology; the global economy; increased diversity in the workplace; career planning and preparation; the importance of interpersonal, oral, and written communication skills; teamwork; critical thinking skills; ethical issues in the work environment; learning and applying effective telephone techniques; handling office callers; scheduling appointments, meetings, and conferences; making travel arrangements; handling the office mail; and stress and time management.

Prerequisites: CAOT120, CAOT-120

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