CULA181 — Restaurant Cust Serv Ops
This course will explore advanced customer service relations, dining room procedures, and internal customer service. Students will learn and experience a variety of front-end positions including service supervisor. Special service situations will be addressed as well as standards for industry communications.
Prerequisites: CULA-181L, CULA-180, CULA-120, CULA-123, CULA-111, HOSP-111, CULA-180L, CULA-120L