IT Service and Support (AS)
IT SERVICE AND SUPPORT Computer support technicians provide technical assistance to computer users. They may answer questions or resolve the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Computer network technicians analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. They perform network maintenance to ensure networks operate correctly with minimal interruption. and Network+ certification exams. Optional elective courses prepare students for CompTIA's Server+ and Security+ exams.