CS2403 — Computer Support Services
CS 2403 - Computer Support Services CS 2403 - Computer Support Services 3 Credit Hours Course Description: Students will demonstrate their understanding of planning, implementing, and maintaining a support center for both internal and external users of computer hardware and software. The main topics will include: the Desk, design of hardware and software specifications, performing a needs assessment, design of evaluation instruments, creation of both technical and non-technical documentation, working with customers in a support role, and ethical standards for the computing professional. Additional Information: This course satisfies the computer proficiency requirement.
Prerequisites: ENGL1113, MATH0203