Computer Information Systems – Computer Retail Sales & Support – Associate in Science Degree, Certificate of Achievement
The Computer Retail Sales and Support Certificate of Achievement is the first stage of the statewide IT Technician pathway and prepares students to develop their fundamental IT Technician Skills. While completing coursework in customer service, communication, Microsoft Office, and information systems coursework, along with earning the CompTIA A+ industry certification, students gain practical experience as they learn how to succeed in an IT retail environment. Upon completion of this program, students would be qualified for entry level IT positions such as Retail Salespersons, Customer Service Representatives, Retail Sales Workers, and Sales Representatives.
Courses
- BIT 025 — SURVEY OF COMPUTER TECHNOLOGY IN BUSINESS
- BIT 106 — BUSINESS SOFTWARE - INTRODUCTION TO MICROSOFT OFFICE SYSTEM
- BUS 009 — INTRODUCTION TO BUSINESS
- BUS 011A — BUSINESS COMMUNICATIONS
- BUS 160 — SALES AND CUSTOMER SERVICE
- CIS 010 — INTRODUCTION TO INFORMATION SYSTEMS
- CIS 011 — INFORMATION AND COMMUNICATION TECHNOLOGY ESSENTIALS