CJUS 104 — Public Safety Telecommunicator
This course is designed to prepare students for emergency telecommunicator duties, to meet the requirements of the NFPA 1 061 Professional Qualification Standard for Public Safety Telecommunicator I, as well as meeting the State of Maine statutory requirement for those employed at public safety dispatch centers in Maine (25 MRSA §2926 2(b)) . The course combines instructor presentations, student activities and simulation exercises to develop skills and knowledge in the field. The course will provide the student with the knowledge of roles and responsibilities, current technologies, interpersonal communications skills, telephone communication and call processing skills, radio broadcast procedures, legal aspects of public safety communications and stress management skills. In addition the course will introduce students to the skills necessary to manage requests for police, fire a nd medical services. This course is cross -listed as PUBS- 104, EMST-104, and FIRE-104 Prerequisite(s): none Corequisite(s): none