HPM-1110 — Managing Front Office Operations
HPM-1110 - Managing Front Office Operations HPM-1110 - Managing Front Office Operations This course examines front office procedures by detailing the flow of business through a hotel, beginning with the reservation process, and ending with check-out and settlement. Elements of effective front office management are explored paying particular attention to planning and evaluating front office operations and personnel management. Front office procedures are placed within the context of the overall operations of hospitality and tourism establishments. List Course