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AHR180 — HVACR Customer Relations

1 credits · 1 hours

AHR 180 - HVACR Customer Relations AHR 180 - HVACR Customer Relations Class: 1 Lab: 0 Clinical: 0 Work: 0 Topics include business practices, appearance of self and vehicle, ways of handling customer complaints, invoices, telephone communications, and warranties. Upon completion, students should be able to present themselves to customers in a professional manner, understand how the business operates, complete invoices, and handle complaints. all

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