AVIA 237 — Human Resources in A viation
For the first time in the history of the United States, the workplace is becoming more generationally diverse than ever before. According to the Bureau of Labor Statistics, for the first time, there are five generations working together in the workforce. It is possible to have a 60+-year-olds working enough to be their parents. Each of these definable categories has different core values, substantially impacting the workforce. Understanding and appreciating each generation’s different values, attitudes, expectations, needs, and motivations, can make it more challenging to manage and integrate everyone into a cohesive corporate culture. Each generation works, thinks, trains and communicates differently. This course is designed to identify and understand those core values and develop an understanding of basic communication predicted on a single trait of all categories, how body language works towards effective communication. This class is designed to make the student aware of the generational core values, how to interact in a diverse setting and how to utilize body language for effective communication.