PARL 200 — Dispute Resolution S kills
This course will provide students with a working knowledge of the basic theories underlying a variety of methods of alternative dispute resolution including negotiation, mediation and arbitration. Students will learn the important distinguishing characteristics of these “alternative” approaches to resolving disputes, along with how to address the ethical and legal issues that may arise in pursuit of these remedies. In addition to covering current theory on these topics, much of the course will be dedicated to hypothetical scenarios and role playing. Students will practice fundamental dispute resolution skills such as active listening, reframing, summarizing, problem-solving, and creating a safe, non-threatening environment.