COT 240 — Executive Office Procedures Units: 3
In today's dynamic office environment, office managers are required to master a wide array of skills to adapt to emerging technologies, diverse teams, and evolving workplace needs. This course will equip you with foundational executive office procedures, including digital records management, virtual communication and etiquette, event and travel planning, multitasking and prioritization, proofreading, and customer service skills. Through hands-on application and real-world scenarios, you will develop the practical skills needed to thrive in a modern workplace and make an immediate impact in any administrative role.