Occupational Endorsement Certificate in IT Support Desk Technician
The Occupational Endorsement Certificate in IT Support Desk Technician prepares students for entry-level positions in Information Technology as desktop support technicians or help desk technicians. Completion of the certificate courses constitutes 12 credits towards the AAS in Computer Systems and Network Technology.
Courses
- BADA A105 — Introduction to Personal Computers and Application Software 3 Credits
- BADA A110 — Computer Concepts in Business 3 Credits
- CNT A160 — PC Operating Systems 3 Credits
- CNT A162 — PC Architecture and Building 3 Credits
- CNT A165 — Customer Service Fundamentals 1 Credit
- CNT A210 — PC Technician Fundamentals 3 Credits
- COMM A111 — Fundamentals of Oral Communication 3 Credits
- WRTG A110 — Introduction to College Writing 3 Credits
- WRTG A111 — Writing Across Contexts 3 Credits