CIS 125 — Desktop and Mobile Computing Support
/3 contact hours This course covers the basics of administering and troubleshooting desktop (including laptop) and mobile operating systems in a networked environment. The course uses desktop systems as the focus of administration and troubleshooting and then shows how to apply those skills to mobile devices. Students will receive hands–on experience with system installation, file and disk management, applications upgrades, system utilities, and administrative and user command–line tools. Troubleshooting of various system components including desktop operating systems, software applications, mobile devices, networking, and hardware issues are also covered. Throughout the course, students will develop the skill set needed for computing support in a help–desk role. Core fulfilled: None course descriptions