NC 657 — Medical Front Office Clerk Procedures 0 Units 16 lecture hours
This course will introduce students to the medical front office clerk procedures in preparation for entry-level positions in a medical front office setting. It includes interpersonal communications, HIPAA (Health Insurance Portability and Accountability Act), telephone techniques related to medical front office management, appointment scheduling, data entry using EHR (electronic health records), authorization processing of private and managed care patients, and patient accounts.