Business Office Technology: Customer Service Specialist Certificate (CSSS-CC-BOT)
***This program was discontinued by a vote of the Board of Regents on 9/5/2025. If approved, no new students will be admitted and current students will meet with advisors to plan program completion.***
Courses
- BMGT2040 — Managerial Communications
- BMKT2010 — Principles of Marketing
- BOT1101 — Keyboarding and Document Production I
- BOT1307 — Word Processing Applications
- BOT2200 — Digital Workplace Technologies
- BUSN2100 — Business Communications
- COMM1301 — Public Speaking
- COMM1302 — Interpersonal Communication
- CSA1111 — Spreadsheet Applications