MKT 223 — Customer Experience
This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations.
Part of
- Financial Services
- ACCOUNTING AND FINANACE/CONSUMER FINANCIAL SERVICES FOUNDATIONS CERTIFICATE (C25800C7)
- General Business Administration
- BUSINESS ADMINISTRATION/MARKETING (A25120M)
- BUSINESS ADMINISTRATION/ENTREPRENEURSHIP CERTIFICATE (C25120C12)
- BUSINESS ADMINISTRATION/EQUAL OPPORTUNITY AND EMPLOYEE RELATIONS CERTIFICATE (C25120C17)
- BUSINESS ADMINISTRATION/RECRUITMENT AND STAFFING SPECIALIST CERTIFICATE (C25120C18)
- BUSINESS ADMINISTRATION/ENTREPRENEURSHIP FUNDAMENTALS CERTIFICATE
- BUSINESS ADMINISTRATION/SALES AND CUSTOMER EXPERIENCE CERTIFICATE
- ENTREPRENEURSHIP (A25490)
- HEALTHCARE MANAGEMENT TECHNOLOGY/ GENERAL HEALTHCARE MANAGEMENT TECHNOLOGY (A25200G)
- HEALTHCARE MANAGEMENT TECHNOLOGY/ HEALTHCARE ACCESS CUSTOMER SERVICE SPECIALIST CERTIFICATE (C25200C1)
- OFFICE MANAGEMENT/ GENERAL OFFICE MANAGEMENT (A25370G)
- OFFICE MANAGEMENT/ OFFICE FINANCE (A25370F)
- OFFICE MANAGEMENT/LEGAL OFFICE
- OFFICE MANAGEMENT/BASIC OFFICE MANAGEMENT CERTIFICATE
- OFFICE MANAGEMENT/FINANCIAL OFFICE PROFESSIONAL CERTIFICATE