Computer Support Specialist A+ Certificate
The Johnson County Community College Computer Support Specialist program is in alignment with the National Center for Education Statistics (NCES) CIP code 11.1006: Computer Support Specialist. This program prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. This program includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service.
Courses
- CSS 105 — Introduction to Personal Computers: Windows (1 Hour)
- CSS 108 — Word Processing I: MS Word * (1 Hour)
- CSS 110 — Spreadsheets I: MS Excel * (1 Hour)
- CSS 120 — Computer User Support Skills * (3 Hours)
- CSS 123 — E-Presentation: MS PowerPoint * (1 Hour)
- CSS 128 — PC Applications: MS Office (3 Hours)
- IT 119 — CompTIA A+ Core 1 (3 Hours)
- IT 120 — CompTIA A+ Core 2 (3 Hours)
- IT 141 — Introduction to Networks (3 Hours)