Computer Support Specialist, A.A.S.
Computer support specialists provide technical assistance to users as well as maintain, upgrade, and repair computer systems and networks. Students interested in this field should have an interest in working with people. Specialists constantly interact with customers and fellow employees as they answer questions and give valuable advice. They should also enjoy learning about new technology and be willing to work on both hardware and software systems. Good writing and communications skills are also required.
Courses
- BUS 290 — Employment Search and Workplace Success
- CIS 121 — Introduction to Programming Logic
- CIS 207 — Fundamentals of Web Programming
- CSC 116 — Information Computing
- ENG 105 — Composition I
- ENG 108 — Composition II: Technical Writing
- MAT 102 — Intermediate Algebra
- MGT 121 — Project Management Basics
- MGT 145 — Human Relations in Management
- MKT 180 — Customer Service Strategies
- NET 130 — Computer Concepts
- NET 165 — Network Plus
- NET 168 — Administering Windows Server
- NET 235 — CCNA Cisco 1
- NET 600 — Network Security Basics
- NET 630 — Ethics in Information Technology
- NET 650 — Cloud Infrastructure
- NET 785 — Fundamentals of Desktop Support
- NET 850 — Special Topics in Technology
- NET 860 — Information Technology Specialist Capstone
- PSY 111 — Introduction to Psychology
- SPC 101 — Fundamentals of Oral Communication
- SPC 112 — Public Speaking
- WBL 146 — Workplace Project Based Learning: Information Solutions
- WBL 306 — Internship: Information Solutions