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NCBUSCS060 — Customer Service

1.5 credits · 1.5 hours

Secure an overall competitive advantage through distinctive customer service. In today's customer-orientated business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as the performance of your team and company. This seminar gives you the skills you need to communicate professionalism, gain respoect, enhance customer relationships and keep your customers coming back.

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