NCBUSCS090 — Understanding People
Do you work and live with people who are hard to convince? Who dismiss ideas before even thinking about them? Do you want to know how to influence people, without being manipulative? Poor communication (or a lack of it altogether), is a huge problem at work, at home, and in the world at large. Finding solutions to communication problems has been the focus of much study and the development of many models. But what if we could really understand what someone means when he or she talks to us? Even better, what if we could predict someone's behavior based simply on what was said? Best of all-what if we could influence that behavior by how we responded? This class will introduce you to the Language and Behavior Profile (LAB Profile for short) - a powerful tool that enables you to understand, influence and motivate people by de-coding the language they use