Information Systems Technology: IT Technical Support, C.S.C.
This program is designed for individuals seeking employment in a technical support center and for those persons employed who wish to update their skills in the help desk field. This curriculum will prepare students for employment as help desk specialists/technicians, desktop support specialists, and technical support specialists. Upon completion, graduates are prepared to study for the A+ Software, A+ Hardware, Network+, Security+ and AWS Certified Cloud Practitioner exams.
Courses
- ITE 152 — Introduction to Digital and Information Literacy and Computer Applications
- ITN 101 — Introduction to Network Concepts
- ITN 106 — Microcomputer Operating Systems
- ITN 107 — Pers. Computer Hardware & Troubleshooting
- ITN 257 — Cloud Computing: Infrastructure and Services
- ITN 260 — Network Security Basics
- SDV 100 — College Success Skills
- SDV 101 — Orientation to: