TAT 231 — H ospitality and Tourism
M anagement Internship ................................................... 3 Minimum Credit Hours required for degree: 62 Notes: (a) S tudents planning to transfer should consult with an advisor before choosing electives. (b) C hoose from HIS 130, HIS 227, HIS 229, HIS 233. Hotel and Restaurant Management Associate in Applied Science (A.A.S.) Mission The Hotel and Restaurant Management A.A.S. program prepares students for direct employment in the hotel and restaurant industry. Students gain theoretical and hands-on experience related to hotel and restaurant management, qualifying them to assume a variety of roles in the hotel and restaurant profession. Goal I: Demonstrate the scope and role of the hospitality and restaurant profession. 1) I dentify best practices in superior customer service skills 2) A nalyze the ‘host/guest’ relationship in business/industry 3) I dentify the role of government in hotel/restaurant 4) A nalyze marketing strategies utilized in hotel/restaurant Goal II: Demonstrate the understanding of historical and emerging trends. 1) I dentify the historical developments that shape the hotel and restaurant profession 2) A nalyze current trends in the hotel and restaurant profession Goal III: Develop competencies required in the hospitality and restaurant profession. 1) A pply common terminology/jargon used 2) A pply the steps/processes of effective event/meeting/convention/ group-tour management 3) I dentify the function of human resources in the hospitality