HMGT143 — Management of Front Office Operations
A study of methods and procedures used by managers of front office operations. Review and analysis of the guest cycle, maintaining proper guest records, including registration, cashiering, reservations, credit accounting, and auditing. Review of personnel requirements, including job duties and responsibilities of staff and managers. Assessment Level(s): ENGL 101 / ENGL 011 . Three hours each week. 3 semester hours Course